Brandkraal is a separate entity and is not sponsored or endorsed by HighLevel.
Welcome to BrandCafe. By accessing or using our website (the "Site") and services, you agree to be bound by these Terms and Conditions (the "Terms"). Please read them carefully before using our services.
1. Introduction
BrandCafe ("we," "us," or "our") provides GoHighLevel (GHL) support services to users and businesses ("you," "your," "Client"). These Terms govern your use of our website and services, including any resources, content, or tools made available through BrandCafe.
2. Services Provided
BrandCafe specializes in GoHighLevel support, including but not limited to:
- Troubleshooting GHL issues
- Customization of GHL platforms
- Integration support
- CRM management assistance
- Consulting and training on GoHighLevel usage
We strive to ensure timely and efficient service but cannot guarantee the immediate resolution of all technical issues.
3. Eligibility
By using our Site or services, you confirm that you are at least 18 years of age and possess the legal authority to enter into these Terms. You agree to provide accurate and complete information when interacting with our site.
4. Use of Services
You agree to use BrandCafe’s services in compliance with all applicable laws, rules, and regulations. You are solely responsible for any activity conducted under your account or in connection with your use of our services.
Prohibited actions include but are not limited to:
- Hacking, security breaches, or attempts to gain unauthorized access to any part of our systems
- Misuse of the platform to engage in illegal or unethical practices
- Use of our services for fraudulent purposes
5. Payment Terms
Services are offered on a subscription or project-based model. Payment terms will be agreed upon at the start of the engagement, either through subscription fees, hourly rates, or one-time project costs. Invoices are due as per the schedule agreed upon and failure to pay may result in the suspension of services until full payment is received.
Refunds: Unless otherwise agreed in writing, all payments are non-refundable once services have been rendered.
6. Confidentiality
We understand the sensitive nature of the information you may share with us in the course of our work. BrandCafe agrees to keep all proprietary information and data shared by you confidential, using it only for the purpose of providing support services.
7. Intellectual Property
All content, materials, and tools on the BrandCafe website are protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our Site without our prior written permission.
8. Limitation of Liability
BrandCafe provides services "as is" and makes no warranties, either express or implied, regarding the accuracy, reliability, or availability of the services. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services or inability to access our website.
9. Termination
We reserve the right to terminate or suspend your access to our services for any reason, including breach of these Terms. Upon termination, your right to use our services will cease immediately.
10. Amendments
BrandCafe reserves the right to modify or update these Terms at any time without prior notice. Continued use of the Site or services after any changes constitutes your acceptance of the new Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of law provisions. Any disputes arising from these Terms will be resolved in the courts of [State].
12. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
BrandCafe Support
Email: [email protected]