At BrandCafe, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

Sign up for our servicesRequest customer supportCommunicate with us via forms, email, or other channels

This may include, but is not limited to:

NameEmail addressPhone numberBusiness information (company name, position)Billing information (payment details)Other information relevant to service inquiries

2. How We Use Your Information

We use your personal information for the following purposes:

To provide and manage our GoHighLevel support servicesTo process payments for servicesTo communicate with you regarding your account, support inquiries, and updatesTo improve our website, services, and user experienceTo comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

With service providers who assist us in delivering our services (e.g., payment processors, cloud hosting providers)In response to legal obligations, subpoenas, or other lawful requestsIn the event of a business merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access, correct, or update your personal informationRequest the deletion of your personal information, subject to legal obligationsOpt-out of marketing communications at any time by following the unsubscribe instructions in the communication

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, collect usage data, and help us analyze website traffic. You can control cookies through your browser settings and choose to disable them if you prefer.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: [email protected]